FAQs

What are your cancellation policies? Can I cancel because of the weather, etc?

We feel our cancellation policy is one of the most liberal of any campgrounds.  We keep our policy very basic so that we can meet the needs of 99% of our guests.   Please read our policy carefully as we follow these rules: 

  • All cancellations for any reservation must be made by calling the office during normal business hours.  Email cancellations are not accepted.  
  • No refunds or credits for any site deposits for cancellations involving Holidays or other designated Special Event weekends.
  • Greater than 30 days’ notice must be given to receive a refund (less a $25 admin fee). 
  • Less than 30 days but greater than 14 days’ notice must be given to get a credit (less a $25 admin fee).
  • No refunds or credits with less than 14 days’ notice.
  • Credits must be used within one year of the date on which they are issued.
  • No refunds/credits are given for early departures or “no-shows”.

Please understand that we cannot be held responsible for weather, illness, work schedules, or other situations outside of our control and therefore, enforce our cancellation policy regardless of circumstances. For these reasons we strongly recommend travelers insurance.  For more information look at the plans offered by https://www.allianztravelinsurance.com

Do you offer discounts?
We currently offer discounted rates for our guests that are members of Good Sam, AAA, are Active Military/First Responders, and Senior Discounts for guests 65+. Give us a call if you would like us to assist with you getting a Good Sam membership. Discounts apply to nightly rates only and only one discount can be applied per stay.
Will I receive the reserved site that I request?
You can select a specific site with our booking software however we reserve the right to move your site prior to your visit. You can elect to lock your favorite site so that it is guaranteed during your stay however there is an additional fee for this. We recommend locking your site if you are meeting others here or just want to ensure that you have the view that you like.
Are you right on the lake?
We overlook Summersville Lake and have a fantastic view of the lake but we do not have direct access. The closest access to the lake for swimming, fishing, or boating is approximately 1.2 miles from our entrance. There is a fantastic view of our lighthouse from the lake when you are out there.
Do you allow pets?
Yes, we love pets! We have lots of open space and trails to run and walk your doges and have pet waste areas located around the property. We are in process of building a dog park on site that should be open prior to July 2021. We ask that you be considerate of other guests with your pets and keep them under your control at all times. We have some crates available if you need to leave your pets for an extended period or we can refer you to local boarding for them. Please leave any aggressive animals at home.
Do you have quiet hours in the campground?
We do have quiet hours from 10pm through 7am. Most of our sites are spaced out so that you can have privacy but please keep the music and loud noises down during these times.
How about security? Do you have campground hosts or night attendants?
Our campground does have an entrance gate that requires a passcode to access the property. We also have Campground hosts on site at all times and have a night time number for our guests to call for assistance.
Do you have a store?
We have a gift shop that carries lots of great locally made WV items, lighthouse gifts, toys for the kids, and some camping and personal products. The most common purchases are for our super soft T-shirts, stickers and magnets, and local WV products such as Dave’s Maple Syrup or Appalachian Glass ornaments. We also sell firewood and rent kayaks, canoes, and Stand up Paddleboards from our store. Just across the highway from us is a Dollar General and a U Save Travel Plaza that have most of the food and supplies you might need. Camper essentials could also be found at U Save Travel Plaza, just down the hill from our entrance. Two minutes down Summersville Lake Road in the other direction Fat Eddies has your favorite ice cream. To fill a large grocery list or find a specialty item, the town Summersville is only ten minutes North on US 19 where you will find the local Food Lion and WalMart Shopping Plaza.
What are the closest restaurants and bars?
There are lots of great restaurants in the area with a variety of local flavors. Just 10 minutes down the road in Summersville you will find casual eating at Maloneys Bar for some great wings and local beers, or try the Local for fantastic burgers. You might want to hit up the Gad Dam Brewery for a beer and ask them how Summersville lake got its name. Want something more formal try the Vault on Main for a great dining experience. Just looking for a fun night out, try the Tractor Bar or Craft Kings in Mount Nebo. Looking for some ice cream, its very close and very good at Fat Eddies. Check out our WV Adventures page for more details on each of these places and more.
How close are you to other activities? What else is there to do in the area?
There is something for everyone here! New River Gorge National Park is a big attraction and lots of folks like to visit the bridge for some amazing views. Some of our favorite stops within 30 minutes of us are Cathedral Falls, Hawks Nest State Park, Babcock State Park, the Gauley National Recreation Area, Meadow River, and of course, Summersville Lake.
Do you offer seasonal sites?
We do offer deals on weeklong stays, (stay six nights and the seventh free), and we encourage folks to stay and relax as long as they like, but we do not offer long term rates, nor do we allow any type of permanent structures to be erected on the sites. However, you can stay as long as your site is paid for and as long as it is available.
Can you store my camper or boat?
We don’t have any camper or long-term boat storage available but you can store your boat on site with us while you are camping here.
Do you have a playground or pool?
Our recreation area is centrally located near the shower house and within easy walking distance to most of the sites. Our playground has a giant wooden pirate ship with slides, swings, and a fantastic view from the top. There are also swings, a teeter totter, rock walls and sandbox canoe. You’ll also find ping pong, tetherball, horseshoes, and it seems that nobody can walk by the cornhole courts without being drawn in . . . it’s addicting. We don’t have a pool because the Summersville Lake swimming beach is just down the road from our entrance.
How far is it to the boat ramp?
The closest and most convenient lake access on the South side of Summersville Lake is just over 2 miles down Summersville Lake Road at the Battle Run Recreation Area.
Can you take our rental boat to the lake for us?
The US Army Corp of Engineers maintains an exclusive contract with the marinas to have their rental boats “dockside” for their customers. For us to transport boats to the lake for our guests makes our boats “water ready at the dock”, violating that agreement, therefore our guests must launch and retrieve their own boats. We will provide you with instruction on how to trailer and connect and disconnect the rental boats.
How do we transport your rental kayaks and canoes?
For the vehicles with sports rack or luggage racks, rigging a paddle boat on top is a snap, and for other vehicles we have foam blocks that we keep on hand. We will offer assistance getting it loaded on your vehicle.
What do I need to tow a boat?
Your tow vehicle should be equipped with a Class II , frame mounted trailer hitch with a 2” ball, (Please, no bumper mounted balls), and a trailer light harness plug. All of our trailers are equipped with safety chains and hold down straps, and lights systems wired through a standard four pin harness. We do have harness adapters and hitch receivers available, if needed. No worries, we will couple our trailer to your vehicle and perform a walk around safety check to ensure that everything is right before you leave our facility. We do insist however that all drivers have prior towing experience.
Can we bring our dog onboard a rental boat?
Yes, all of our pontoons are pet friendly. We do have a $25 non refundable per pet fee, with a limit of 2.
Do I need a fishing license? Where can I purchase one?
Yes, the State of West Virginia does require a fishing license and offers resident and non-resident fishing licenses online at www.wvfish.com or at the local WalMart, located off of Route 19 North in Summersville.

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